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Message 1 of 3

App stuck in login loop

I've been using the BY Mail app on my Blackview android phone without any problems. I got a message that my session had expired when I opened the app.  I tapped Login to BT Email and it opened the page to put in my e-mail address for about 1 second then went back to the Login to BT Email page. That's as far as I can get. I've deleted and reinstalled the app - same problem.

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Message 2 of 3

Re: App stuck in login loop

Delete it permanently and use a proper mail app such as the free Blue Mail.

The BT mail app is hopeless.

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Message 3 of 3

Re: App stuck in login loop

Thanks. I've done it.

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