Draft e mails unable to send

[MaccyD01]

I’ve recently tried to resend an e Mail in my Drafts folder but it won’t open and get the message “wait for all emails to load”. Only seems to happen on one address and with an attachment.

[Peter_W]

Hi @MaccyD01.

Thanks for reaching out to us here on the Community 😊

Is it just via the BT Email app that you're noticing this issue, or have you given this a go through a separate client, or BT Webmail?

Have you tried signing out and back into the app, too?

Peter