My BT email folders are missing in the My BT app as of today, but they are visible in BT webmail. They were also missing in my Gmail app today, and there was no way of seeing any folders apart from the inbox, as there the hamburger icon only offered the option of selecting calendar or contacts rather than the email folders. However I managed to retrieve them by deleting my BT email address from the Gmail app and adding it again. Not sure what to do with the My BT app to be able to see all my folders. Any advice appreciated.
It appears now that there's no way no access BT emails from MyBT app now, but have just seen that there a separate app for BT email which I have now installed. I can now see all of my folders. Thank you.
