Logging in to BT Webmail and App

[Alison1004]

I cant get on my emails on my android phone.

[Kimberlin]

Perhaps to could explain and expand on the problem? You’ve not actually given any information at all. So, what have you tried? What if any App are you trying to use? Folks here can only help you if you explain in detail what the problem is.

[Ali_A]

Hi @Alison1004 

You can access your BT email online at BT Email Web Login or you can use an email client like Samsung Mail, GoogleMail, etc. 

If you want to use an email program on your Android device, have a look at our BT Email server settings page for the details you need and steps to follow to set this up. 

If you already have BT Email set up on an email client on your phone but it has stopped retrieving email, first check that you're able to access your email through the webpage BT Email Online Web login.

Ali 

[shadders]

Hi,

Anyone else getting this message when trying to access BT Webmail ?

The Thunderbird email clients works ok.

Regards,

Shadders. 

[movies]

Yes, i am constantly getting this message, alright first this this morning, logged off and went to recheck as am expecting a reply. after twenty minutes have given up

[arrdeetee]

Yes, me, just this morning. Never seen this message before. No help or info on any BT sites, this is the only place that I've found anything about it.

[Tiggerlilly]

I'm getting this today

Sorry, something went wrong at our end. Please try again later. If this error keeps happening please [contact us |https://www.bt.com/help/contact-bt ].

Still getting emails okay on my phone through a 3rd party app though, just can't login online

[polish]

I am getting the same, cannot get into email? Thanks jules

[Tadpole63]

I am getting that message, I have been trying to log into my emails for an hour now with no joy.

I can still access them on my phone but not the computer

[polish]

Cannot get into email on my pc? Any help please? Thanks Jules