28 days no connection

[Pete1066]

After 28 days no connection I've decided to leave BT

[Keith_Beddoe]

@Pete1066 

This is just a customer to customer help forum, everyone here, including myself, are just customers and will not be able to deal with any issues relating to your account.

The only BT Employees are the forum moderators, who may offer to help, when everything else has been tried.

Try calling 0330 1234 150

You can message BT using the "message us" links on the help pages. That is usually effective.

https://www.bt.com/help/contact-bt

As you have not posted here before, then nobody would be aware of the fault on your broadband  service.

[gg30340]

Can you expand on what is happening when you try to get on the Internet and what type of broadband you have.

Have you reported a fault and if you have what have BT done to try and resolve it.