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Message 1 of 3

3 flats in my building have fibre but the rest don’t

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I’m wanting full fibre to my flat as I know that 3 flats in the building have it already. We are in at the top floor building (it has 3 floors) and there are various different entrances. The first entrance has full fibre but my entrance does not 

my address currently says fibre is not available 

We live in a MDU so permission is required from management company to do work 

my question is why was the fibre only installed into 3 flats and not the rest?

Does anyone know if fibre is installed internally, as I can’t have cables running outside 

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Message 2 of 3

Re: 3 flats in my building have fibre but the rest don’t

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This is a cusomer help customer forum and the only people who can answer your questions are openreach who are responsible for the fibre Installations. Try   https://www.openreach.com/broadband-network/fibre-availability.  Or try

https://www.openreach.com/help-and-support



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Message 3 of 3

Re: 3 flats in my building have fibre but the rest don’t

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Show the survey returns for your flat and the flats that can get FTTP from this site …
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

 

As stated , nothing really to do with BT Consumer where and when Openreach deploy FTTP , it’s not clear if you are a BT customer or BT would be your choice of ISP should your flat ever get FTTP availability from Openreach