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Message 1 of 15

Absolutely unacceptable upload/download latency

As you can see my line has quite frankly an unacceptable level of upload latency, which makes doing anything requiring constant low ms uploads such as gaming, voip etc its main use.... an awful experience, download latency is constantly spiking far higher than it should be too but is nowhere near as bad as upload, now the last time I had an issue with BTs broadband is when one of the BT routing servers my traffic was going through was basically a pile of s, however this time the high latency persists even when using a VPN to route my traffic differently so the exchange must be at fault this time.

 

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Message 2 of 15

Re: Absolutely unacceptable upload/download latency

This would appear to be a wireless issue.

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2,854 Views
Message 3 of 15

Re: Absolutely unacceptable upload/download latency

And please dont come at me with the are you wired, reset your router etc etc just wasting everyones time. I've spent the last 3 days checking latency to my router under stress, tracert and pinging the IPs i've been routed through both with and without VPN, wiresharking my network.

This has been an ongoing issue since at least 9/4/2025, I unfortunately do not have any tests before said date available.

Screenshot 2025-04-27 015228.png

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Message 4 of 15

Re: Absolutely unacceptable upload/download latency

It aint...
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Message 5 of 15

Re: Absolutely unacceptable upload/download latency

Yet your results show they were done with a wireless connection.

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Message 6 of 15

Re: Absolutely unacceptable upload/download latency

Its an image to denote an internet connection, it has nothing to do with wired or wireless. Which is why next to it it says BT
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Message 7 of 15

Re: Absolutely unacceptable upload/download latency

Pretty hard to be on WiFi when your computer has never once connected to it, because its on an ethernet cable. You'll be happy to note I get the same results using my phone via WiFi next to the router.
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Message 8 of 15

Re: Absolutely unacceptable upload/download latency

business.forums.bt.com/t5/Broadband/Upload-latency/td-p/88668

Seen a couple of other net posts on the "same" issue.

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Message 9 of 15

Re: Absolutely unacceptable upload/download latency

that link is from bt business forum not residential - residential use different router



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Message 10 of 15

Re: Absolutely unacceptable upload/download latency

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