Access to smart hub

[Jon44]

can I access my smart hub to get wifi remotely from a different location 

[gg30340]

You have to connected to your BT Smarthub to get wifi. You can not be in a different location and connect to the BT Smarthub in order to use its wifi which only has a range of less than a hundred meters or so.

[Jon44]

So simply I can't access my smart hub and use my WiFi from a remote location 😔

[licquorice · Accepted solution]

I assume you mean Broadband rather than WiFi, the answer is still no.

[rbz5416]

What exactly are you wanting to do?

[chrisjp]

To get broadband from your smarthub you must either connect your computer to it using an ethernet cable or connect your computer, tablet, mobile phone etc via WiFi, which as has been said has a range of 100 metres or less.
There is no way to "remotely" access your smarthub.
However, you can opt into BT's/EE's WiFi - if you agree to make your hub's WiFi signal available to people outside your house but within its WiFi range, then you get access to other people's WiFi from their hubs.