Advice on connecting to nearest fibre telegraph pole.

[D3009]

Hi folks,

We currently have copper running from the nearest exchange cab to our property providing a lousy 0.8Mb/s while my neighbour who's connected to a different exchange has fibre to the premises. The telegraph pole on which he takes his fibre is 200 meters from our premises in a neighbouring field while the telegraph pole where I get my copper cable from is 500 meters away. I registered an interest a few years ago and I havn't heard anything for over a year now.  Does anyone have any suggestions on whether I can get cable laid pref with a grant and how do I get Openreach to connect it up? Many thanks in advance.

[imjolly]

if you are a BT broadband customer then enter your phone number and post results including all the notes

https://www.broadbandchecker.btwholesale.com/#/ADSL

[D3009]

Thanks for the speedy response IMJOLLY, 

Please find attached:

PS neighbour is on Newnham Bridge exchange

[imjolly]

from the results you are getting the best available although not good.  openreach will not re-route your phone connection just to improve your broadband connection speed.

you can try contacting openreach  https://www.openreach.com/broadband-network/fibre-availability

[D3009]

Appreciate you coming back ImJolly, that is really bad news as this is my most expensive contract and by far the slowest but I need the backup. The interesting fact is that I can get a business grant to implement such a solution however apart from this forum, I can't see anyway to contact BT or OpenReach to discuss a one off cost for implementing said solution 

[pippincp · Accepted solution]

Perhaps contacting BT Business would help.

0800 800 152