cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
2,192 Views
Message 1 of 11

Analog phone with fibre connection?

Go to solution

If our landline has been removed, and we only have a fibre connection, is it possible to still have a conventional phone (analog / ANC?) connected to a BT fibre service? 

We had a recent problem when our fire alarm triggered, the alarm company tried to call us in the middle of the night, and all mobiles in the household were turned off (not unusual).

Or maybe another Voice solution to our problem?

0 Ratings
Reply
10 REPLIES 10
2,158 Views
Message 2 of 11

Re: Analog phone with fibre connection?

Go to solution

if you get digital voice and use the SH2 then you can connect your existing phone to the green socket on the back of the SH2



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
2,151 Views
Message 3 of 11

Re: Analog phone with fibre connection?

Go to solution

Thanks. But what is SH2?

  1. And it wouldn't have an incoming number?
0 Ratings
Reply
2,147 Views
Message 4 of 11

Re: Analog phone with fibre connection?

Go to solution

are you a BT broadband customer?



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
2,140 Views
Message 5 of 11

Re: Analog phone with fibre connection?

Go to solution

I'm a BT broadband customer, but it's copper to the box (or whatever it's called).

My wife has another property where her sons live. They used to be BT, but switched to EE for mobiles and no landline. They now need a phone connection for emergencies (like last night with the fire alarm). Dealing with EE isn't easy, as some staff think BT and EE are the same, and some won't answer any questions about EE.

In theory, and practice, is some sort of phone connection possible, with an incoming number, when you purely have fibre?  

0 Ratings
Reply
2,128 Views
Message 6 of 11

Re: Analog phone with fibre connection?

Go to solution

sorry but confused now

is the a problem for you as a bt broadband customer or it the sons who are EE customers?  if latter then they need to post on EE forum for assistance



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
2,123 Views
Message 7 of 11

Re: Analog phone with fibre connection?

Go to solution

Rather than turning the mobiles off, simply engage the Do Not Disturb function. This is normally able to be scheduled so you don't have to remember to do it manually. You then simply add exceptions that can still get through for emergency purposes, but all other calls & alerts will be silenced.

0 Ratings
Reply
2,104 Views
Message 8 of 11

Re: Analog phone with fibre connection?

Go to solution

Thanks, RBZ, that's OK if residents of the property have mobiles, they're charged, and remember to have them set-up and perhaps by their bedside.

Can I ask a General Knowledge question - (forget EE)? Is that permitted?

In theory, and practice, is some sort of phone connection possible, with an incoming number attached, when you purely have a fibre service?

 
 
0 Ratings
Reply
2,101 Views
Message 9 of 11

Re: Analog phone with fibre connection?

Go to solution

you can order fibre to the home - broadband with phone package - which will give you the ability to make and receive calls using a house phone over VOIP.  the copper phone connection will no longer work



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
2,084 Views
Message 10 of 11

Re: Analog phone with fibre connection?

Go to solution

@Axotyl telephony is available via broadband using a technology called VoIP, Voice over IP.

Not every ISP offers the service with their broadband package (BT do) but there are third party providers for those that don't.

The BT service is called Digital Voice