BT 80 pounds reward card not available to claim

[akslim09]

My £80 reward card advertised as a reward for signing up to BT is not available. I have logged into the reward portal but it says 'There are no rewards waiting to be claimed.' I read through previous posts and I have waited over 14 days.

What is going on?

[NeilO]

Hi @akslim09 I'm sorry you can't claim your reward card, I'll send you a message in a moment so you can get in touch with the moderation team and we'll be happy to help.