BT Broadband - Stay Fast speed guarantee!

[CenkY]

I never saw the mentioned speed (max 0.75~ 0.83 mb upload speed) and after over 3 years being a loyal customer of BT, I asked£20 discount on my last bill.. (what you offer in your website)
I leaned that they just guarantee the download speed not the upload!

• upload speed will be between 1Mbps and 1Mbps.
  
  Thanks for your valued services but it's time to leave I guess..

[imjolly]

any guaranteed speeds are connection speeds to hub not download speeds.  as posted there is no guarantee on up speed

[Keith_Beddoe]

@CenkY 

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators.

[licquorice]

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@CenkY wrote:

I never saw the mentioned speed (max 0.75~ 0.83 mb upload speed) and after over 3 years being a loyal customer of BT, I asked£20 discount on my last bill.. (what you offer in your website)
I leaned that they just guarantee the download speed not the upload!

• upload speed will be between 1Mbps and 1Mbps.
  
  Thanks for your valued services but it's time to leave I guess..

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Your speed will be exactly the same whatever provider you use, unless they have invented a way to change the laws of physics.