BT Fibre 900 Upgrade / Smart Hub 2 upload throttling

[NeilO]

@sheuho1  No problem, I was glad that I was able to help and you're more than welcome to post back on the community if you need any assistance in the future.

Thanks

Neil

[opsGordon]

Hi, 

I think I'm suffering from the same issue - recently upgraded from Fibre 500 -> 900.  Download speed is great but upload speed is stuck around 70.

Is there any chance @NeilO  or one of the other moderators could take a look?  It would be most appreciated.

Many thanks,

Gordon

[sheuho1]

Yes hopefully NeilO or one of the mods will look into this for you. They will put you right. Not sure why Openreach has issues with upgrading packages and not updating the setting their side before going live. 

Good luck and let us know how you get on. 

Cheers S

[DavidM]

Hi @opsGordon and welcome back.

It's been a long time but great to see you again. I'm sure we can help with the upload speed issue. I'll drop you over a private message now so you can get in touch.

Cheers

David

[opsGordon]

Just a quick update to say my upload speed is sorted.  The mods here were fantastic - had a call from Neil who raised the issue with Openreach.  It was sorted in less than 48 hours.  Neil even called me back this morning to let me know he had speed checked my line to confirm it was fixed.

Thanks for the great service!

[sheuho]

Yeah NeilO is the man, he's super fast and yes very hands on and calls you with an update. Glad you u got it all sorted.

Enjoy the upload speed!!!!

S