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BT TRoubleshooter vs BTW speed check

Can anyone advise why I would get a significant difference between the speed check with BTW (best Download of 76 mbs) and BT Troubleshooter (464 mbs).

I am on the Full fibre 500 service, and connecting to the hub by ethernet to perform the tests.

If the Troubleshooter speed is to be believed, do I need to make changes to the hub (BT Smarthub 2) to get better performance ?

Thanks

Rod

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