BT offer to increase speeds

[Rory]

@Peter_W   Thanks for that.  I have got another email with the same offer (upgrade for £1 per month) and the link now does log me in OK.  However the offer isn't there.

I have to say that even if it was, I wouldn't pay more for it, especially as it's apparently also being offered FOC to some customers.  And particularly as BT are already charging me £1 per month more than I was told when re-contracting (I can't be bothered to call about it, instead I'll just seeth quietly).

[WSH]

@Kimberlin @iniltous @garybs29

I would comment further on all of this but the effects of the “chill pill” I was told to take the last time haven’t worn off yet. 😂🤣😅😂🤣😅😂🤣😅

Beware of geeks bearing gifts.

[Peter_W]

@Rory It's absolutely up to you on whether you choose to pursue this, but if you feel there's been some incorrect details shared when it comes to your contract terms and pricing, it's definitely worth highlighting with our team. 

If you would prefer not to call, you can also flag this with our complaints team in your own time. 

You can find all the details you need in our complaints code of practice.

Peter