<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I get the exact same thing with my full fibre connection had 7-8 engineers out and it still hasn't been fixed they just blame it on a faulty ONT or router, I've had the router and ONT both replaced 5-6 times, been ongoing for about 2 month