<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
I'm into my second day of service outage. Absolute nightmare. The worst part is you get no real feedback from BT as what the problem is, what they are doing to fix it and when it's going to be fixed. Anyone else effected by this.