on 05-02-2025 10h53
I had an FTTP line installed for a BT trial with the Test and Trials team. It’s suddenly gone faulty. I’ve logged into the test and trials site but cannot find any information on how to report the fault. Any ideas on how to report this.
on 05-02-2025 10h57
Same as any other fault, call customer services.
0330 1234 150
on 05-02-2025 11h18
I don't have a phone number or a/c number for the line as I'm not billed for it so how would I report it
on 05-02-2025 11h23
Send an email to the trial mailbox.
