Cabinet ports

[davidamos]

 Oops. Connection time 3 days because the electric went off while we were out on Tuesday 

[imjolly]

Thanks.

Your connection speed is right at the bottom of your expected speed range and unfortunately as you are on an ECI cabinet there will be no speed boost from G.INP

[davidamos]

I have no idea what an ECI is or G.INP 😂 all I know is, I know my line can get 70 odd Mbs, as I used to get it between 2012 and 2017. Since then, I've not gotten those speeds. Surely they're not going to downgrade the cabinet or the lines

[licquorice]

No, it will be due to the effects of crosstalk as more customers have taken up service.

[iniltous]

If you haven’t already you need to connect in your master socket test port , this will eliminate any possible internal issues ( extension wiring, sockets etc ) and also , preferably with a corded phone , dial 17070 and take the quiet line test, any ‘noise’ , report the line noisy , this only applies if your telephony isn’t DV , but as already stated it could simply be that your connection is affected by crosstalk, which becomes more likely the more users on the FTTC cabinet , this isn’t a fault.

[davidamos]

Does each street have their own cabinet? Or is it for a few streets surrounding it? My street only has 17 houses 😂 the cabinet is at the top of the street, across the other side of a roundabout.

Also, I don't have home phone anymore, I just signed up for the broadband only package, as of last month. Saves me £30 a month for something I never used anyway.

[VeteranISPUser]

Hi @davidamos 

Are you definitely on Fibre 2 (<80 mbps) and not Fibre 1 (<55 mbps). Looking at your maximum rate it appears to be Fibre 1.

[imjolly]

@VeteranISPUser 

The hub speed is not fixed at 55mb and up speed is 19mb confirming package is fibre 2 not fibre 1

@davidamos 

Broadband only may save you up to £5pm not £30 as you only save as not having ability to make/receive calls but you still pay line rental which is included n the package price

[licquorice]

Yep, you definitely won't save £30/m

Cabinets are located at strategic positions to serve quite a wide area.

[davidamos]

Yep, I'm paying for fibre 2. Have been since 2019, yet my speed hasn't gone above around 50Mbs once in that time. 

My last bill was £61 for broadband at £44, inclusive calls to landline and mobile at £17. Renewed broadband only for £31.99