on 12-09-2022 13h22
How do I order the extra discs included in my broadband package, I cannot find the answer on the BT website and waiting times when I try to phone are ridiculous. I would be very grateful for any advice.
Solved! Go to Solution.
on 12-09-2022 13h51
I ordered mine through the online chat portal on the support section, helpful and efficient.
on 12-09-2022 13h54
@LJH66
From a post by a BT device expert.
Follow the steps on the Broadband trouble-shooter and if you've still got wi-fi issues we'll send you an extra disc. http://bt.custhelp.com/app/answers/detail/a_id/9941/~/troubleshoot-bt-phone-and-broadband-faults (if the link doesn't work - search BT Trouble-shooter / Call 0800 800 150 and our help team will support quickly)
