Configuring Third-Party Router/AP

[eeeccc]

I'm looking to replace my BT Smart Hub 2 with a third-party router, specifically a MikroTik hAP ac2.  

I've disconnected the Broadband line going from the Master Socket 5C into the Smart Hub and connected it to the Internet/PoE port on my new router. I've configured the PPPoE user name to bthomehub@btbroadband.com and password to BT on the new router, however I'm unable to establish a connection.  

I spoke to BT support and they weren't able to offer any help at all, even unwilling to verify that the PPPoE credentials I'm using are correct. 

Am I right in thinking that I don't need a separate modem?

Are the PPPoE credentials I'm using correct?

Do I need to configure a VLAN id?

Any other suggestions or advice?

Cheers

[countrypaul]

If you are on ADSL/VDSL (FTTC) then you cannot use an ethernet connection on your router.

[pippincp]

You do need a modem/router .VLAN ID 101

[eeeccc]

How would I know if I'm on FTTC, and if I am, what are my options here? Cheers.

[eeeccc]

@pippincpHow do you know I need a modem?

[WSH]

That's just a wireless access point, isn't it?

[licquorice]

That device is just a router. If your BT hub was connected to a master socket you have a DSL line which requires a modem .

The BT hub us a combined modem and router.

[eeeccc]

@countrypaul , it looks like I'm on Fibre 2, which I believe is FTTC. 

[pippincp]

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@eeecccwrote:

@countrypaul , it looks like I'm on Fibre 2, which I believe is FTTC. 

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Which means you need a modem/router to replace the BT Hub.

[countrypaul]

Why replace the BT router?

Several on here have started with that idea, but when questioned have realised that using the BT SH2 along with their choice of router allows them to achieve their overall objective. WiFi & DHCP on the SH2, changing the SH2 to a different subnet and putting the external interface of their router into the same subnet as the SH2 and setting the internal side of their router to have DHCP, WiFi etc. No modem needed.