<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Connecting to BTWifi rather than your own ID happens to me every now and then. The wireless performance in terms of coverage and reliability of the SH2 is poor. A number of threads here and elsewhere refer to the issue.
