Connected without internet

[edbostan]

I have fibre to the cabinet but copper  from pole to house. When I check my connections on my mobile I get the message 'connected without internet'. What does this mean? To reinstate 'connected' I tap the router name. This usually happens after returning home after being out.

[licquorice]

It means you are connected to the hub via WiFi but your device hasn't received an IP address.

[edbostan]

Thanks. Is it a problem with the phone rather than hub?

[imjolly]

is your phone set to auto connect to your home hub SSID when you enter your home?  if not you need to set it in connections wireless