Hi,
I upgraded to 5ooMb package and since that I have nothing but problems. My broadband is actually now slower then my previous package at only average 93 (taken at 10 minute intervals over a 60 minute period). I have been on with BT 3 times now and have had an engineer call. What ever they do the speed goes up to the 500Mb mark but only last for a few hours then it is back down to 93mb average. Strange think is my upload speed stays high and if anything is higher than what is expected at 63 to 67mb which is almost as fast as my download. I have rebooted my hub more times than I can remember through the BT diagnostic, powered down hub and disconnected supply for 3 minutes, reset the ONT, replaced RJ45 for a Cat7,. Nothing has changed with regards hardware post my so called upgrade. Is it possible that the actual hub is at fault? This is so frustrating and would appreciate any thoughts on way forward
Kind regards,
Steve.
