I have a dangerous fitting and I'm disabled the cables are trailing everywhere and trip hazard and feel totally let down
The standard of Installation is down to openreach and not BT.
Openreach are not public facing so you'll need to ring up BT and complain.
Morning @Tom1970
I am very sorry you feel let down since the fitting and I would like to get this looked into and get you some help.
You will have a private message from me in your community inbox, please take a look and get back to me when you get the chance.
Speak to you soon.
Leanne.