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Message 1 of 9

Door to Door saleman offered Fibre even though its not available in the area

Hi All,

Im away on business at the moment and my wife called to have me chat to a chap at the door offering a full fibre FTTP 500 package to us. He seemed legit and had badges and uniform etc, but what struck me as odd is that theres not one mention on any openreach or BT sites that show theres fibre on my street. In fact we moved here 2 years ago (Newquay Cornwall, TR7 2DS) and after extensive research I found that the fastest wired connection we could get was donw the old copper lines @ 2 to 10mbps.

I've been using Threes mobile 5g service which has been pretty reasonable but drops frequently as has terrible latency. Fibre would be incredible but my gut feeling says this guy is a scammer. He even made a casual comment about how we can currently get 100mbps (which we certainly cannot) and that BT would pay off the remainder of my contract with Three which seems to good to be true as i';ve only signed the 24 month contact 6 months ago. He also added that hes only in the area for a week then is going back to Bristol which seemed the classic hard pressure sell.
Can anyone advise how I can validate this chaps claims as I would defo be interested

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Message 2 of 9

Re: Door to Door saleman offered Fibre even though its not available in the area

Badges and uniform for what? A bus conductor? A policeman?

Perhaps he was from an AltNet who has supplied FTTP to the area ahead of Openreach.

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Message 3 of 9

Re: Door to Door saleman offered Fibre even though its not available in the area

A BT badge and uniform. I assumed that would be self explanatory given the website and nature of the conversation.

Forgive my significant ignorance in the subject as I don't know what an altnet is, but would they be supplying bt/ee fttp then?

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Message 4 of 9

Re: Door to Door saleman offered Fibre even though its not available in the area

No. As the name suggests, they are Alternative Network suppliers, such as Gigaclear, City Fibre etc.

BT only use Openreach infrastructure.

Certainly seems odd if they were genuinely BT.

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Message 5 of 9

Re: Door to Door saleman offered Fibre even though its not available in the area

@H2Joe 

Looking at the broadband availablity checker some properties on the street are showing they can get Full Fibre from Openreach network and some say they can't so it's mixed results for the street 

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Message 6 of 9

Re: Door to Door saleman offered Fibre even though its not available in the area

That's odd, but I guess indicates that it is actually in the area then

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Message 7 of 9

Re: Door to Door saleman offered Fibre even though its not available in the area

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Message 8 of 9

Re: Door to Door saleman offered Fibre even though its not available in the area

Ok,

Well Ive spoken to the chap again. Turns out that everyone on my street can get it except for our house. Nice one BT

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Message 9 of 9

Re: Door to Door saleman offered Fibre even though its not available in the area


@H2Joewrote:

Ok,

Well Ive spoken to the chap again. Turns out that everyone on my street can get it except for our house. Nice one BT


Cal, the FTTP team then, likely not a  BT issue & something to do with openreach sign off