EE full fibre

[licquorice]

I have just received an email from BT offering me full fibre with EE. As there is no Openreach fibre in our village, are EE using Gigaclear's infrastructure?

[jac_95]

@licquorice 

Not that I'm aware of. Even on Gigaclear's list of partners, they don't have EE on it. Wonder if it's just a mailing letter for a generic area rather than taking into account specific addresses based on availability.

Does it say it's available on EE's website for your address?

[licquorice]

No, but the email says my full postcode has full fibre.

[Peter_W]

Good afternoon @licquorice.

Thanks for taking the time to flag this, I've had a double check and we definitely aren't in a partnership with Gigaclear for this area, so it does sound like this may have been sent in error. 

I'm going to get this fed back, and if we require any further details I'll let you know.

Peter

[licquorice]

Thanks @Peter_W 

The email has the last 4 digits of my account and says full fibre is available at my full postcode.

[WSH]

When you say “village” just how small and remote are you?

The reason I ask is because I live on an estate on the edge of a small town.  It’s bordering open country and almost rural.  Not exactly the centre of urban activity.  I saw no OR activity in the area but, (as I had a declaration of interest registered), out of the blue OR suddenly emailed me to say full fibre was now available.  Two properties at the end of the street are even connected and I’m down to be done.  I’m still baffled as to when they put the infrastructure in though, as I saw nothing.  CF where certainly noticeable enough when they did theirs.

The point being, that when it does become available it may well seem out of the blue, so good luck.

[Peter_W]

Cheers @licquorice. 

Just to be sure as well, have you had a chance to recently check the Openreach Fibre checker? 

There are more and more places having this rolled out, and there's a chance this could have been sent in anticipation of future availability.

Peter

[TattooCharlie]

I received an email today offering EE full fibre as it has apparently "arrived in my area." Except it hasn't and apparently I can't order it.

It looks like @licquorice got a similar email. Is it just a mistake?

I'm in Vauxhall, SE11.

[jac_95]

@licquorice @Peter_W 

FYI https://www.thinkbroadband.com/news/bt-offering-full-fibre-upgrades-when-service-not-actually-availa... 

It would seem some mailing campaigns are covering areas where maybe some properties can get full fibre but not down to the specific address

[gg30340]

My area now has FTTP.  Virgin had to dig up the pavements to lay their duct/cable. Shortly after Virgin completed their work they announced FTTP available.  Almost at the same time Openreach announced FTTP was available. 

I saw no digging from Openreach but they were in the area and were pulling/blowing fibre through the underground phone cable ducting. They did the street in less than a day.

When I ordered FTTP a "surveyor" came out and after I spoke to him he marked the pavement where the fibre was to enter my garden and where I wanted the fibre to enter my house. He said it will be a small dig to connect it all up so presumably they will break into the nearest phone duct junction/manhole which is only a couple of meters from my property and connect there.  I have since seen Openreach markings outside other houses.

It may be that you missed Openreach doing similar if you were on holiday when it happened.