FTTP Connection

[chrisjp]

"Having temperamental BT copper line broadband, I contacted BT for an upgrade to FTTP. A guy came and said they now cannot connect to the chimney. He wanted 4.0m headroom across 3 properties and like many others, as I have a hipped roofed 1930's bungalow it couldn't be achieved....... and left."

If you currently have broadband via a copper line, presumably that is an overhead connection from a pole which does not obstruct the roofs of other properties?
If so, why can't the fibre cable follow the same route?
Or did the Openreach technician also condemn your existing copper cable route?

[Andy37]

Hi 36ULW

Many thanks for your effort.

The existing copper cable comes from the pole, over 3 front gardens and attaches to  a substantial brick chimney. (stack rebuilt in Accrington stock  about 2 years ago). cable clipped to 8 roof tiles/ over the fascia and down the wall where it disappears into the property. This has existed since at least 1980

 The 'Tetra' holes are still there from when Sky replaced the dish following new stack. A scaffold, hoist  etc would work but only last week the house opposite had an Openreach cherry picker  at their eaves installing FTTP.

Thanks again. 

[Andy37]

Thanks for that.

Guy just looked at the chimney, said 'Not allowed to replace '.  The 4m headroom is not possible anywhere on the property, however I did suggest to come perpendicular to the dividing boundary and achieve 2M  by introducing an extra pole on back of footpath.  Again he demurred & left.

Hey Ho

[allofthecornishes]

Hi suggest you complain to openreach chief executive. You’ll eventually get contact with their executive resolution team.