FTTP 'Not yet available'

[shawry99]

Not just swish, as if I go onto bt/ee without logging in then I can order fibre 900 on both sites, the issues start when I log in 🙂

[shawry99]

Thanks, think possibly I’m going to experience the same issue, so I’ll check who else I can order through might be easier 

[McGrath1982]

As I said, I had the same issue with BT. Login couldn’t order online signed out it’s available. It’s because you’re on GFast. The BT system just doesn't like it. Even when BT CS did orders they all failed (4 times) I eventually had to get a new account to bypass the upgrade. 

Not just swish, as if I go onto bt/ee without logging in then I can order fibre 900 on both sites, the issues start when I log in