Had FTTP since 4th Aug and it’s been rock solid until this evening.
First noticed the SH2 flashing purple and lastly moved a unit out the way to get a good view of the Openreach modem. This is displaying a solid red LOS light - which I understand to stand for Loss of Service.
The FTTP installers never mentioned what to do should an issue arise. Should I just turn it off and on? Or does the LOS light mean there’s a fault outside with the BT/Openreach network?
Solved! Go to Solution.
Hopefully there won't be a next time but just in case there is BT Service Status | Check Broadband, Landline and TV | BT Help