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Message 1 of 2

FTTP: Wired Connection Bad Latency: WiFi Good Latency

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Hi I am haing problesm with BT FTTP.

 

I have 300mb Down and 50mb up. It is never this.

The download is often 50-80mb and upload 5-35mb  however today the WIRED connection has been terrible, worst internet service i've had in years.

Getting readings: lateny 130-160ms, normaly (16-22ms although this is also bad should be 1 or 2ms with FTTP which it never has been ever), download on wired ranging 2-7mb and upload 0.7mb to 50mb, as per following pictures

Screenshot_2020-09-30 BTW Performance Tester.pngScreenshot_2020-09-30 Speedtest by Ookla - The Global Broadband Speed Test.pngScreenshot_2020-09-30 Internet Speed Test.pngScreenshot_2020-09-30 UK Broadband Speed Test thinkbroadband4.pngScreenshot_2020-09-30 UK Broadband Speed Test thinkbroadband2.pngScreenshot_2020-09-30 Speed test by FIREPROBE ® - how fast is your Internet .png

(The wifi signal is latency 21, download  200mb and upload 50mb)   

 

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Message 2 of 2

Re: FTTP: Wired Connection Bad Latency: WiFi Good Latency

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BT MATT was very good help talk me through what problem could be - powerline plug into extension lead caused main problem...internet speed back to normal after changing wiring set up

 

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