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petehuwjones
Beginner

on ‎20-09-2022 21h09

395 Views
Message 1 of 3

Fibre 2 New Setup

I have just had BT Fibre 2 plumbed into my house and speed Openreach stated upto 80 mbps.

I have had this connection before about 4 years ago. The best speeds I'm getting is 51mbps and 9 up.

This speed is set to Fibre 1 which is 50 up and 9 down. Can this be look into please. 

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎20-09-2022 21h29

382 Views
Message 2 of 3

Re: Fibre 2 New Setup

This is a customer help customer forum and your post does not got to BT 

Can you post your hub stats - advanced setting then technical log information

Enter phone number and post results 

 

https://www.broadbandchecker.btwholesale.com/#/ADSL

 



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garybs29
Recognised Expert

on ‎21-09-2022 9h11

341 Views
Message 3 of 3

Re: Fibre 2 New Setup

The fact your upload speed is 9 tells me I don't think it's capped at F1, the max upload speed on it is 10 so it looks like those speeds are the best your line can get, if you post the info as advised though someone will be able to advise

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