Fibre box

[Hawkwise]

Had an incident happen this week where Engineer installed Fibre Broadband for flat above me. They fitted the Fibre box against my Living room wall. They didn't seek permission from my Landlord to attach this to the wall. When I stated they hadn't asked permission from my Landlord the Engineer told me to F Off and called me insane.  I don't want the Fibre box against my Living room wall. I'm a Tenant but I still have rights. The box is in my garden and I'm the one sitting next to it in the garden when I don't want to. It said Openreach on the box but it was Comex2000 who installed.  Can this box be placed upstairs or an alternative route into the flat upstairs be used ? Not really fair on the flat downstairs having to put up with these boxes against the wall and I'm not interested in the comments saying it's for my benefit too. I don't want Broadband and Broadband suppliers need to respect the rights of those who don't want it. They act as if it is a priority building attachment like a Gas Meter. It isn't a priority supply. 

[licquorice · Accepted solution]

This has absolutely nothing top do with BT retail (this forum) you need to contact Openreach.

[WSH]

@Hawkwise  Moving across from the other thread you posted on, I will add that the other tenant will not be Openreach's customer.  OR work on behalf of the ISP requesting the connection be installed and so the ISP is their customer.

To pursue this, the first place to start would be to find out who the other tenant's ISP is and then give then an earful, but as you are not the landlord, I suspect you will get rebuffed even then.  Complaining to your landlord might be your best approach.