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Message 1 of 16

Full Fibre Availability

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Hi

I`m in a situation where, waiting on Full Fibre, i discover all other postcodes around me (literally over the street) have Full Fibre but i`m being told they haven`t installed yet,

 

Openreach map shows my area has all the necessary exchange work carried out, so i don`t understand why i`m missing out on Full Fibre when my neighbours are enjoying theirs?

Any contact numbers/links i could use to push this along would be appreciated.

Jamie

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Message 2 of 16

Re: Full Fibre Availability

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enter your phone number or failing that your address and post results  are you a BT broadband customer?

https://www.broadbandchecker.btwholesale.com/#/ADSL



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Message 3 of 16

Re: Full Fibre Availability

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Thanks Rev, acronym over load on that link . . .basically says not available, but how do i get Openreach to install down my street ?. .. . . . as i say neighbours have Full Fibre
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Message 4 of 16

Re: Full Fibre Availability

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try  Superfast Fibre Broadband | Openreach

you cannot get openreach to install in your street - openreach decide areas that they will install FTTP

does your phone line come underground or from poles?



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Message 5 of 16

Re: Full Fibre Availability

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poles, chatted to Openreach and they said the have to fit a "box" to the new pole outside my house, don`t know when though
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Message 6 of 16

Re: Full Fibre Availability

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would you know the criteria Openreach use on making the decision to install Full Fibre ?

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Message 7 of 16

Re: Full Fibre Availability

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only openreach know where and when they will start installing Fibre



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Message 8 of 16

Re: Full Fibre Availability

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If only it was a matter of just fitting a box to a pole, but it isn't.

Frustrating as it is the network has to be built and like it or not the easiest builds tend to be done first for obvious reasons unless there is seperate funding available.

Openreach are pushing out FTTP as quickly as possible but there always will be areas which will take longer for technical or economic issues. It happened with FTTC as well.

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Message 9 of 16

Re: Full Fibre Availability

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In the same boat. Fibre up a pole opposite us, connectorised block with availability and no fibre available on openreach checker. Down the road is a primary school also not available, nearby 14 flats not available, even one half of a semi not available whilst it's attached neighbour has it installed and working.

Is this because the database is wrong or because someone hasn't finished the job?

 

Any advice would be welcome.

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Message 10 of 16

Re: Full Fibre Availability

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Most likely your house is served by a PON yet to be Surveyed, Built and Commissioned.

It’s not uncommon for 2 separate PON’s to cover opposite sides of a street.