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Message 11 of 21

Re: Full Fibre upgrade - how disruptive is it?

When you get FTTP your will probably be moved to DV and you just connect your phone from existing socket to the green socket on back of the SH2



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Message 12 of 21

Re: Full Fibre upgrade - how disruptive is it?

As stated , once on FTTP  , if you asked  to keep your landline number it’s delivered via the router phone socket , not the existing wall socket ( neither the blanked off main socket or extension socket where you presumably have  your router connected at the moment ) …when the  ONT is fitted (if it’s not close to the current phone socket ) and that makes the router position not suitable for the phone , BT can supply a DV adapter to make a corded phone connect to the router , but the router basestation is  a DECT basestation so regular cordless phones can connect to it , or if you have a cordless home phone already connect the basestation to the router.

If you wanted to reuse the existing sockets after connected to FTTP that’s possible, search voice reinjection ,  but the extension wiring needs modification to connect to the hub , I’d imagine most that keep telephony don’t bother with reinjection and use cordless phones instead .

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Message 13 of 21

Re: Full Fibre upgrade - how disruptive is it?

Ok thank you all.

On reflection and listening to you all - our best option is to cancel. We dont have free sockets and we dont want the lawn dug up for new cables. I also think BT need to make sure their sales staff actually explain how this process will work at the time you place an order, as if they had explained all this we would never have agreed.

Anyhow thanks again.

Keith

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Message 14 of 21

Re: Full Fibre upgrade - how disruptive is it?

You don't need spare sockets and it's very doubtful your lawn will need to be dug up.

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Message 15 of 21

Re: Full Fibre upgrade - how disruptive is it?

That’s a shame as full fibre is brilliant.

At circa 2006 your cable will almost certainly be in a duct.  They don’t dig anything up unless it is really seriously blocked.  Minor blockages they can clear with rods.  All they usually need to do is push another cable through.

Socket-wise, the router and ONT use very little current.  Even both together you are talking in the region of a third of an amp.  It is quite acceptable to plug a 4 – way extension strip in and use that, so all that is required is a minor rearrangement of the existing socket usage.

Your choice though.

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Message 16 of 21

Re: Full Fibre upgrade - how disruptive is it?

At some point, BT and/or Openreach will force a change to full fibre because it is intended that, as each area is converted to full fibre, everyone in that area should have it if they want broadband. That way all the older copper cables can be taken out of use.
So you won't be able to decline it for good, and it may be better to bite the bullet and get it done now.
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Message 17 of 21

Re: Full Fibre upgrade - how disruptive is it?

@keithp 

It’s a shame you’ve reached the conclusion that FTTP is not for you. Honestly, the difference coming off copper and being on full fibre, can be night and day. I’ve been on FTTP for almost 5 years (I live on a 5 year old ‘new development’) and I remember just how glitchy my previous FTTC broadband was at my former home.

You’ve had some great advice here, I honestly wouldn’t worry about the installation aspect. I think you’ve unnecessarily introduced doubt into your own mind.

Unfortunately, call centre staff are what they are. They are not engineers, they’re there to sell a product. Most of whom I highly suspect don’t have a clue about what it is that they’re selling. They’re script readers, there to make BT/EE money.

I hope you reconsider. Just also be aware that if you take the plunge, you will probably with almost certainty, be shifted off BT’s books onto the EE product. It’s literally just a change of name, no difference in the actual product, though EE customers do at least get a more up to date router, though migrated BT customers I understand, are often left with BT’s somewhat archaic SH2.

Good luck with whatever you decide. 

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Message 18 of 21

Re: Full Fibre upgrade - how disruptive is it?

Having recently moved to FTTP,  you do not get moved onto EE unless you ask to be moved or agree to be moved. I stayed with BT.

The Customer Service sales person may try to move you to EE. You may find there are advantages to moving such as a new router and perhaps a slight difference in price but as I said, it is your choice.

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Message 19 of 21

Re: Full Fibre upgrade - how disruptive is it?

Obviously cancel if you want but apparently you haven’t actually appreciated anything that’s been said  , the age of your property is such that it’s ducted (no digging the lawn ) , the existing phone can either connect directly to the hub or with a DV adapter (so new equipment needed or provided for free ) and the ONT can be positioned where you have a power outlet .


You presumably realise that you can’t renew your contract or change provider and stay on copper  as FTTP installation will be part of that contract renewal or change of provider, so you in effect will , if not already , be on a poor value ‘out of contract’  basis with no alternative that doesn’t require FTTP anyway .

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Message 20 of 21

Re: Full Fibre upgrade - how disruptive is it?

I have appreciated - thank you. But as I have said we do not have a spare power socket and we do not want an extension. Also the phone line/ ducting comes in via the wall at the front of the house, the only spare sockets are in a room at the front, near the lawn, so if they wanted to use that room they would need to lay the new cable in that area - there is no current phone socket. So - as I say I have listened. Thank you.
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