Hi,
I received full fibre 2 days ago with an engineer running a line from a nearby pole into my living room.
I am wondering what speeds I should expect. On the day of installation I was hitting between 250Mbps and 300Mbps but all day yesterday I was only reaching between 50Mbps and 60Mbps.
The upload has varied from 100Mbps down to 1Mbps
I understand there can be a bit of fluctuation when first installed but wondering when it should level out and what speeds I should receive once it has settled.
You should recieve full download speeds from install, upload can take up to 72 hrs.
Are you testing wired or wireless?
@Silverhoop Also check your MyBT to ensure you have been set-up as a lucky "900"!
I'm testing through wireless - Hub sits next to my TV
Not sure what Lucky is, but I'm currently on
Run a test over Ethernet
Our small remote hamlet had FTTP installed in March 2022 and I like a number of neighbours went for the 500Mbps package which came with a Smart Hub 2. We all found that on Wi-Fi, even when testing close to the Hub, the speed was c250Mbps; a Ethernet connection to a PC from the Hub produced the full 500Mbps. I then purchased a four pack BT Whole Home Wi-Fi system; the master disc connected to the Hub by Ethernet also tested at c250Mbps over Wi-Fi.
There are numerous (many very old) posts on here regarding this scenario with the Smart Hub 2.
Thanks everyone for the help and replies.
Just an update in case anyone else does the same thing I did.
I connected via Ethernet and the problem was still there. After cursing everything and everyone I suddenly had a brain fart.
Was the VPN still on?
Checked and yes, I still had the VPN switched on.
Switched it off, ran the test again and pleased to say I am now showing 921Mbps download and 119Mbps upload.
Problem (All of my own doing) is now solved 🙂