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Message 21 of 25

Re: Full fibre install, PON flashing

That doesn't make sense, if your PON led is flashing green rather than solid red, you have physical connectivity but no activated service.

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Message 22 of 25

Re: Full fibre install, PON flashing

After a call to BT it turns out I don't have to fill out a notice of interest form, but Openreach are going to have to complete more work at my block of flats to get full fibre working.

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Message 23 of 25

Re: Full fibre install, PON flashing

So the saga continues.... 😬🥸🤠🤖💀👻

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Message 24 of 25

Re: Full fibre install, PON flashing

Contrary to one of my previous posts, I will be getting no compensation this time as Openreach didn't commit to the order or something like that according to a phone call to a BT guide, though another BT guide earlier had told me I would.

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Message 25 of 25

Re: Full fibre install, PON flashing

Hi @markt99 

Thanks for coming back to the community with an update. 

If you would like to discuss your options, I would suggest getting back in touch with our broadband tech guides to get this looked into. 

Thanks 🙂

Leanne.

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