@circuitbender wrote:
Just an update. The openreach engineer arrived today and after testing the line determined that that there was a fault external to my property - he fixed the problem and we are now back up and running again. Excellent service from Openreach.
Thank you for posting back to let us know the engineer repaired the fault outside your property. I'm really pleased to see your broadband is performing as it should now 😊
You can use the link above that @Keith_Beddoe posted to send thanks to the engineer so that they're recognised for a job well done.
Enjoy the rest of your day.
All the best,
Robbie
