Intermittent freezing and very low upload speeds on macs connected to home hub 2 with fibre

[richardofclapton]

I've got a iMac and and macbook pro connected to home hub 2 - and we're on fibre to the house.  Usually download speed will be around 50 - 200 mbps but every couple of minutes web pages freeze and it drops to under 0.1 mbps.  I've restarted the router, had bt engineer out, run through a tonne of forum advice on mac settings but to no avail. I don't seem to have the same problem on my iphone - just on the macs.  Is it possible that there is some configuration conflict between the home hub 2 and the macs?  Anybody have any similar experiences?  I'm in the middle of an IT project for a client and it's driving me round the bend.

[Peter_W]

Welcome to the Community, @richardofclapton.

Just to be sure with this one, are your Macs connected via WiFi or Ethernet, and have you tried any alternative connection methods?

Also if it's a wired connection you're using, have you checked to make sure the cable you're using is at least Cat5e?

Peter

[richardofclapton]

Thanks Peter.  Yes, same problem when connected via ethernet cable- and it was a Cat5e cable.  Thank you.

[Peter_W]

Cheers @richardofclapton, so is this identical over both Ethernet and WiFi?

Peter