Internal White ONT Box on the Wall Has Fallen Off

[Neolithic]

Hi, can anyone point me in the right direction to arrange someone to re-attach the ONT box to the wall please? It has simply fallen off the wall and looks to only have one rawl plug that is holding it. I'm reluctant to mess with it in case I break my internet.

Thanks

[gg30340]

Report a fault to BT and they will arrange Openreach to re attach it.

[Neolithic]

Thank you for replying. Am I reporting the fault via the website or phone please?
Thanks again

[gg30340 · Accepted solution]

Phone BT 0330.1234.150 

[Neolithic]

Thanks for your help