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Message 1 of 2

Internet issues while gaming

I've been having some weird internet problems while gaming and watching streams. Few examples, while watching a twitch stream sometimes the stream will just pause almost like I'm losing connection. And the chat will also pause. While gaming, I will sometimes not be able to connect to a server. My speed is fine and my ping is fine ( most of the time) while playing.

I contacted bt and got a new router, That fixed the problem for a month or so, was perfect. now it's back.

I've tried factory resetting the router, i have the same problem on my console and pc and other devices. Just curious if anyone has any tips before i contact BT again.

thanks

 

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Message 2 of 2

Re: Internet issues while gaming

Sounds like packet loss maybe if things are just freezing....do they continue after a lag/hang?

What broadband package do you have and how are your devices connect to the hub?

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BT900 | Nokia ONT | Ubiquiti ER-X | EETV Box Pro (IP Mode) | Unifi CK2 | 6x Unifi U6+ | 2x Unifi SAK Ultra
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