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Message 1 of 2

Is there cancellation fee if upgrading from one BT broadband to another whilst in current contract

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I was just wondering if any one has upgraded their broadband from say BT with land line 500 to BT just broadband 900 whilst still in the original contract.

They emailed me to say look at these great deals and upgrade so looked and there is some good upgrades but I am currently still in the BT 500 contract with phone. So went all the way to the cart and there is nothing in there about a fee I would get for cancelling current BT 500 contract onto new one. 

I know you get a big fee if you cancel the contract outright but just not sure about upgrading and its not clear on BT site about this. 

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Message 2 of 2

Re: Is there cancellation fee if upgrading from one BT broadband to another whilst in current contr

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There's no cancellation fee for upgrading, you are not cancelling.