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Message 1 of 4

MY BT app speed test not working after upgrade

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Hi

I have today went from BT300 to BT 900 , it appears to have switched, but since the upgrade I have not been able to use the MY BT speed test, it goes to about 7% and then zooms to 100 and then says there is an issue and try again ! Anyone seen this ? Is there an issue with speed test just now ? When I seen it zooming to 100% I thought wow that’s fast 😂😂😂

many pointers to a fix appreciated ! Suspicious beggar I am thinks they don’t want me to see my speed 😂😂

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Message 2 of 4

Re: MY BT app speed test not working after upgrade

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Try this one, https://speedtest.btwholesale.com/ 

Read before pressing go.

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Message 3 of 4

Re: MY BT app speed test not working after upgrade

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@IainMcFarlane I had the same problem going from Full Fibre 500 to 900. Delete the app sign in again and it will work. Well in my case it did on iOS. 

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Message 4 of 4

Re: MY BT app speed test not working after upgrade

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This 100% fixed the issue! Speed test now functioning perfectly ! Thanks very much !

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