Jennyhorley1
Beginner
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Moving into new home
I have just moved into a new build and connecting my bt hub which is working but I can not connect to the Internet the light keeps flashing purple. I have tried resetting it and different dockets bit nothing is working. Can anyone help please
0
Ratings
3 REPLIES 3

Distinguished Guru
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Moving into new home
- Do you have something like this?
- What lights are lit on it?
- When was your activation date?
0
Ratings

Distinguished Sage
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Moving into new home
do you have an existing broadband package with BT or another ISP?
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0
Ratings

Distinguished Sage
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Moving into new home
Have you actually ordered a service at the new address?
0
Ratings