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yyyeung
Beginner
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Message 1 of 2

My hub always flashing purple

i have received my new hub today, however the hub always flashing purple, I did off & on serval times to reset but still keep the problem. What can I do?

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licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: My hub always flashing purple

A bit more information might help.

Why have you just received a new hub? Is it a replacement for a faulty hub or are you just starting your service with BT?

What service do you have? Standard broadband, fibre broadband or full fibre to the house broadband?

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