Hi, our neighbour has recently had new BT broadband fitted, the wire has been connected to an existing pole running to the middle of their property however this new wires crosses over our roof lattern in our property the old telephone wire to their property ran from the corner of their house and not over our structure but over our garden which is not an issue however when we look up all we can see is this wire running across the middle of the roof lattern, as this is only a new installation is there anything I can do or suggest? Thanks
Its Openreach that would have done the work, so you need to complain to them.
https://www.openreach.com/help-and-support/when-to-get-in-touch-with-openreach/complaints-policy