New FTTP install router question

[MZone]

I am due to get FTTP installed tomorrow as a BT customer. Currently on FTTC Fibre 1 using a purchased BT Smart Hub 2 and complete WiFi disc.

As BT still think I have a Smart Hub they have sent me an EE branded Smart Hub as part of the regrade which I believe is the exact same as my existing Smart Hub 2 but in EE clothing.

Is it just a case of removing the rj11 and plugging the ONT to the WAN port on the back of my Smart Hub 2 and bobs your uncle.

I don’t want to use the EE kit as everything is already set up.

Thanks in advance. 

[WSH]

It should be.  Just be aware that there is an FTTP mode setting in Advanced settings > Broadband that enables that WAN port.  If it is set to off the port will function as a LAN port rather than the WAN port.

Not sure why they would send you an EE router, though.  Are you sure you've not been moved to EE as a result of the upgrade?

[MZone]

Thanks for the reply. Yes 100% upgrade through BT and not a migration to EE. All I can think of is that they don’t make the BT variant anymore.   

[WSH]

Not something I've heard before but it could be the case.

While I think about it and just in case you're not aware, that WAN port needs an RJ45 ethernet cable to the ONT, as well, not the old RJ11.

[gg30340]

See link to ensure your Smarthub 2 is in FTTP mode.

https://www.bt.com/help/broadband/getting-set-up/how-to-set-up/bt-smart-hub-2/full-fibre-mode

[K_H]

Hi,

I just upgraded to BT fibre 100, they sent me an EE box  and installed a Smart Hub SH20A which I have seen somewhere is the same as a BT SH2. 

[MZone]

Ye the one they sent me is the same model. As I said above believe it’s the same as BT’s SH2 but EE branded.

[MZone]

This is the link to the EE hubs with more details. Looks like the EE variant of the BT SH2 is compatible with the BT complete WiFi discs according to the details.

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs 

[K_H]

Thank you
Keith

[Kodikid]

Word to the wise..there are three EE router's. 5 6 &7. If you're getting offered the wifi 5 router then yes . But to turn away from the other two is madness as they are vastly superior