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Message 1 of 6

Openreach customer service point installed outside new build property

Hi, I am preparing to move into a new build house and struggling to find internet options available ( haven’t moved in yet) but I went there today and noticed this on the house. What is this? Is this a good thing and does this mean I should be able to get fibre? Thanks pic attached 

IMG_0514.jpeg

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Message 2 of 6

Re: Openreach customer service point installed outside new build property

That is CSP for your fibre connection. You should see something like this inside which is ONT- fibre modem

ont-pon.jpg



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Message 3 of 6

Re: Openreach customer service point installed outside new build property

Thanks for reply will check for that indoors if It has it would you say I would be able to get good fibre internet?

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Message 4 of 6

Re: Openreach customer service point installed outside new build property

The box outside and the ONT @imjolly posted in previous post means it's full fibre.

See more about full fibre:

 https://www.openreach.com/fibre-broadband/ultrafast-full-fibre-broadband

https://www.bt.com/broadband/full-fibre-learn

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Message 5 of 6

Re: Openreach customer service point installed outside new build property


@Jaytojaywrote:

Thanks for reply will check for that indoors


Note that a new build may hide the ONT away in a cupboard, possibly with a small patch panel to feed ethernet from the router to different rooms.

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Message 6 of 6

Re: Openreach customer service point installed outside new build property

As you are posting on a BT consumer forum , when you find the FTTP ONT inside the property, and as said , could be  inside a cupboard or somewhere not necessarily obvious ( under stairs storage area , or bedroom cupboard etc ) or simply mounted in an electrical pattress box in an immediately visible location , if the PON light is lit and steady  ( not flashing ) then the Openreach ‘work’ is complete and provided the address information has filtered down to the ISP ordering portal, you should be able to raise your order with BT , speeds upto 900Mb are available with FTTP , soon to be 1.8Gb.

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