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Message 11 of 12

Re: Openreach fibre checker incorrect causing massive issues. What next?

You might be on to something there. I did a check on the neighbours 1 door right to me (same result) and then the one left to me (part fibre is available but not full fibre, the house next to THEM is the same), a few door down from me is the same as that too, so somewhat random. No plans to build full fibre also showing for the FTTC houses. Theres nothing too strange about my address, just a number and street name. The pole is visible to me from my back garden but seems to be for the street behind me, according to the engineer.

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Message 12 of 12

Re: Openreach fibre checker incorrect causing massive issues. What next?

Does the pole you can see from your back garden serve (or did serve in the past ) your address with copper pair service , if not , even if that pole had FTTP on it , it’s not likely your address would be part of it’s designed service area , generally when FTTP is made available it follows closely the way copper service was supplied .
If there is nothing out of the ordinary about your address , yet it shows FTTP available from a wall mounted block , then OR seem to have messed up somewhere.
There is a form on OR’s site that effectively says my neighbours can get FTTP but I can’t , that gets OR to check if a property has been inadvertently overlooked (as far as availability is concerned) unfortunately there isn’t a similar form for when an address has been included when it should not have been included but it’s here , you could try using it for something other than its intended purpose.

https://www.openreach.com/forms/fibre-broadband-availability---customer-form


You can get situations where very similar addresses are ‘mixed up’ especially if in the same general area, so postcodes are very similar , for example Oak lane , Oak Crescent, Oak Street , could that apply here ?

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