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Message 11 of 13

Re: Rant

The quietline test is 17070 option 2   Sorry for typo



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Message 12 of 13

Re: Rant

Im surprised that the earlier engineers didn't point out the tree but if its your tree and it has damaged the line, I would have thought it was your problem.

Or was the line installed 'around' the tree ?

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Message 13 of 13

Re: Rant

If its on your land then I think then any damage is your responsibility ? It sounds as if the line has been stretched, which would very likley cause the problems with phone and internet.
Fingers crossed, but you need a new line.

BTW, they call it fibre when the last bit to the house is still copper as it means fibre to the street cabinet.